Payment Posting

Know What Was Paid, What Was Adjusted, and What Still Needs Attention.

Getting a payment from an insurance company is not the end of the revenue cycle. Every payment needs to be posted correctly. Adjustments need to be recorded. Patient responsibilities need to be identified. Underpayments and discrepancies need to be recognized. And when something doesn’t match, someone needs to investigate it.

Accurate Payment Posting Is More Than Data Entry.

Turn Payments Into Clear Financial Information

Payment posting sits at an important point in the revenue cycle. When payments are posted correctly, your practice can see which claims were paid, what the payer adjusted, what the patient owes, and which accounts still need attention.

When payments are posted incorrectly or left unprocessed, it becomes much harder to understand the true state of your A/R. DuoSol combines careful payment posting with reconciliation and review to help keep your financial information accurate and actionable.

Accurate & Timely

Payments and adjustments are posted carefully so your accounts remain current and your billing information reflects the latest activity.

ERA & EOB Review

We review available electronic remittance advice and explanation of benefits information to understand how claims were adjudicated.

Identify Discrepancies

We help identify differences between expected and received payments, adjustments, and other issues that may require follow-up.

Clear A/R Visibility

Accurate posting helps your team understand which balances have been paid, which remain outstanding, and what needs attention next.

What We Handle

Complete Payment Posting Support

DuoSol can manage the payment posting process across insurance and patient payments, helping your practice maintain accurate financial records.

Insurance Payment Posting

We post insurance payments and associated adjustments to the appropriate patient accounts based on the available remittance information.

ERA Processing

Electronic Remittance Advice provides important information about how a claim was processed. We review and post the relevant payment and adjustment information.

EOB Review

We review explanation of benefits information to understand payment details, adjustments, patient responsibility, and claim outcomes.

Patient Payment Posting

Patient payments are posted accurately so account balances remain current and easy to understand.

Contractual Adjustments

Applicable contractual adjustments are recorded according to the information available from the payer and your organization's billing requirements.

Denial & Non-Payment Identification

We identify claims that were denied, partially paid, or not paid so they can be routed for appropriate follow-up.

Underpayment Identification

When payment information indicates that reimbursement may not match expectations, we help flag the account for additional review.

Refund & Credit Balance Support

We help identify credit balances and payment situations that may require additional investigation or appropriate action.

Reconciliation

Payment activity can be reconciled against available remittance and deposit information to help identify discrepancies.

Our Payment Posting Process

Accurate Posting From Remittance to Account

Payment posting involves more than entering a dollar amount into a system. Each transaction needs to be connected to the correct claim, patient, payer, and account.

01

Receive & Review

We review available payment information, including electronic remittance advice, explanation of benefits, payer correspondence, and patient payment information.

02

Match the Payment

Payments are matched to the appropriate patient account, claim, provider, and other relevant information.

03

Post Payment & Adjustments

Payments, contractual adjustments, denials, and patient responsibility amounts are posted according to the available remittance information and applicable workflow.

04

Identify Exceptions

We identify unpaid claims, partial payments, unusual adjustments, credit balances, and other items that may require additional review.

05

Reconcile & Report

Payment activity is reconciled where appropriate, and reporting provides your team with greater visibility into collections and outstanding issues.

Why DuoSol?

We Don't Just Post Payments. We Look at What the Payment Is Telling You.

A payment can tell you a lot about your revenue cycle. It can show whether a claim was paid as expected, whether a payer applied an adjustment, whether the patient has a balance, or whether an account needs additional attention. DuoSol combines accurate payment posting with a broader revenue-cycle perspective.

Detail-Oriented Processing

Payment information needs to be accurate down to the account level. Our team pays close attention to payment amounts, adjustments, balances, and remittance details.

Timely Posting

The sooner payments are accurately posted, the sooner your team can understand what has been collected and what still requires action.

Organized Reconciliation

We help maintain a structured process for comparing payment activity with available financial and remittance information.

Exception Awareness

Partial payments, denials, credit balances, and discrepancies should not disappear into the system. We help identify accounts that require additional attention.

Revenue Cycle Perspective

We understand that payment posting affects A/R, denials, collections, reporting, and the overall financial picture of your organization.

Frequently Asked Questions

Answers to Common Questions

Everything you need to know about working with DuoSol. Still have questions? Book a consultation and we’ll walk you through it.

What is payment posting?

Payment posting is the process of recording insurance and patient payments, adjustments, and other payment-related transactions in the appropriate patient and claim accounts.

Why is accurate payment posting important?

Accurate payment posting keeps patient accounts and A/R information current. It also helps your organization identify unpaid claims, patient balances, adjustments, discrepancies, and other items requiring attention.

Do you handle insurance payments?

Yes. We can post insurance payments and related adjustments based on the available remittance information and your organization’s established workflow.

Do you process ERA and EOB information?

Yes. We can review available Electronic Remittance Advice and Explanation of Benefits information to support accurate payment and adjustment posting.

Do you post patient payments?

Yes. Patient payments can be posted to the appropriate accounts so balances remain accurate and up to date.

Can you identify underpayments?

We can help identify payment discrepancies and accounts that may require additional review based on available payment, contractual, and remittance information.

Ready to Bring More Clarity to Your Payments?

Let's Make Every Payment Count.

Your practice should know exactly what was paid, what was adjusted, what the patient owes, and what still needs attention. DuoSol helps keep your payment posting process accurate, organized, and connected to the rest of your revenue cycle. Let’s review your current process and identify opportunities to improve accuracy, visibility, and financial performance.